BANK BRANCH MANAGEMENT

With this course, you will learn everything you need to know about running a retail bank. This course was specially designed for managing bank branches and addressess all the key functions of retail banking.

If your bank is expanding and setting up lots of new branches, you need competent and well-trained staff to help in all areas. These e-learning courses will get your retail banking staff up-to-speed quickly and give them international best practices.

Contact us for a trial of Vast Talent's Bank Branch Management e-learning at no cost.

Our Bank Branch Management course library is made up of 36 modules in 12 categories:

I. Retail Banking (3 modules)

This introduction to retail banking is designed to help you understand the different types of loan products offered by banks. The course discusses products like consumer loans (for mortgages or auto loans) and more. The course also discusses the role and functions of tellers in banks.

II. Deposits (4 modules)

This series of four modules covers all aspects of deposit taking and deposit operations. You will understand the procedure of opening different types of accounts with a bank and discuss various types of deposits. The course will also cover the advantages and disadvantages of different types of deposits.

III. Advances (7 modules)

This e-learning module will help you understand the overview of credit function of a bank, various types of loans and advances by a bank. An in-depth discussion of procedure of lending different types of accounts by a bank branch is provided. We will also review financial analysis for lending, different securities provided for loans and advances, and asset categorization by banks based on their performance.

IV. Risk Management (3 modules)

Understand the basic principles of risk management. Topics include the different types of risks encountered by banks and credit risk management and operational risk management in banks.

V. Payment and Settlement System (2 modules)

You will understand various modes of payment and settlement systems specially electronic ways. Also reviews in detail how electronic funds transfer works.

VI. Bookkeeping and Accounting (3 modules)

Covers the principles of bookkeeping and best practice by banks in bookkeeping. This course also discusses the importance of final statements of accounts of banks.

VII. Trade Finance (2 modules)

You will learn the procedure involved in trade financing by banks such as pre-shipment credit, post-shipment credit and letter of credit.

VIII. Foreign Exchange Operations (3 modules)

Covers foreign exchange operations of a retail bank environment. Modules also review FEDAI rules relating to forex transactions, procedurea in case of issuea and encashment of travelers' cheques and foreign currency notes.

IX. Marketing (3 modules)

In this module you will learn and understand the marketing aspects of services in a retail bank. Further, customer relationship management is also dealt in detail within the course.

X. Technology and Security (4 modules)

This e-learning course on 'BBM - Technology and Security' is designed to help users understand the internal control systems of banks. Further, the course discusses in detail about technological aspects in banking industry.

XI. Ancillary Services (2 modules)

This e-learning course on Ancillary Services will help you understand the ancillary services offered by bank branches. These include: credit card operations, dematerialization services, safe custody services, and safety deposit box services.

XII. Human Resources and Corporate Social Responsibility (2 modules)